Frequently Asked Questions
If you can’t find what you need below, email us at support@linkslite.com (include your order number if you have one).
The Explorer Stand Bag
How much does the Explorer weigh?
Just 4.5 pounds (5-Way) or 5.4 pounds (14-Way), the Explorer is one of the lightest stand bags you'll find at any price point. For comparison, most premium stand bags weigh 5–6.5 lbs. Less weight means more energy for your swing over 18 holes.
Is the Explorer waterproof?
Yes, it's made with waterproof material, waterproof zippers, and seam-sealed construction — making it truly waterproof, not just water-resistant like most golf bags.
What is the Explorer made of?
The Explorer is crafted from 100% waterproof diamond-weave ripstop 300D polyester — the same type of fabric used in technical outdoor gear. It's tear-resistant, lightweight, and built to withstand anything the course throws at you.
How does the Explorer stand out from the rest?
The Explorer packs features you’d normally only find on $300–$400 bags — 100% waterproof construction, an ultra-light frame, full-length dividers, a quick access magnetic pocket, and a clean minimal aesthetic — all at $199. You’re getting premium-tier performance at nearly half the price.
What's the difference between the 5-way and 14-way divider?
The 5-way divider groups clubs into categories (woods, long irons, mid irons, short irons/wedges, putter), it's lighter and preferred by walkers who want quick club access. The 14-way gives every club its own slot with full-length dividers for maximum protection and zero tangling. Both hold a full 14-club set.
How many pockets does the Explorer have?
The Explorer has 6 purpose-built compartments: a large apparel pocket, a velvet-lined valuables pocket, an insulated cooler pocket for drinks, a magnetic-closure quick-access pocket, a side pocket, and a ball/tee pocket. Every compartment serves a function.
Is the Explorer comfortable to carry?
Yes, the Explorer includes an ergonomic self-balancing dual-strap system and a padded back panel for comfort during long rounds.
Is the Explorer good for tournaments and competitions?
Yes, it's built for it. Tournament golf means playing regardless of weather, and The Explorer's 100% waterproof construction ensures your gear stays dry through every round. The lightweight design also reduces fatigue over multi-round events.
Is the Explorer airline/travel-friendly?
Absolutely. At just 4.5 lbs (5-Way) with a slim profile, the Explorer is one of the easiest bags to pack into a golf travel case. Many of our customers specifically choose it for golf trips, it's light enough to carry around and 100% waterproof to handle any destination weather.
Can I use the Explorer on a push cart / trolley?
Yes! The Explorer is designed to work on both push carts and electric trolleys. The flat base and cart strap tunnel ensure it sits securely on most cart models, giving you the flexibility to walk or ride.
Orders & Shipping
Do you offer free shipping?
Yes, every Explorer order ships free within the continental United States. Please note we currently do not ship to Hawaii, outer islands, or international destinations. Orders typically arrive within 3–5 business days.
When will my order ship?
Orders typically ship within 1–2 business days (excluding weekends and public holidays).
Will I receive tracking information?
Yes, you’ll receive a shipping confirmation email with tracking once your order is on the way.
I entered the wrong shipping address, can I change it?
Email support@linkslite.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it. If it’s already in transit, changes may not be possible.
My tracking says “delivered” but I can’t find my package. What should I do?
Check around your delivery location (and with neighbors/building staff). Sometimes carriers mark a package delivered slightly early. If it still hasn’t turned up after 24 hours, email support@linkslite.com and we’ll help you investigate.
Returns & Refunds
What is your return policy?
Returns are accepted within 30 days of purchase for unused items in original packaging. (See our Refunds page for full details.)
Who pays for return shipping?
Unless the return is due to an error on our part, customers are responsible for return shipping.
How do I start a return?
Email support@linkslite.com with your order number and what you’d like to return. We’ll reply with instructions.
My item arrived damaged, what should I do?
Email support@linkslite.com with your order number and clear photos, and we’ll make it right.
Warranty
Do you offer a warranty?
Yes, we stand behind our gear. If you believe you have a manufacturing defect, contact us and we’ll help. For more details, please visit our Warranty page.
How do I submit a warranty claim?
Email support@linkslite.com with your order number (or proof of purchase), a description of the issue, and clear photos.
Wholesale / Bulk / Partnerships
Do you offer wholesale or bulk orders?
Yes. Email wholesale@linkslite.com with your business name, location(s), website/social links, and estimated quantity.
Do you have an Ambassador Program?
Yes, visit our Ambassador Program page to learn more and apply.
I’m an influencer looking for a one-time collaboration. Who should I contact?
Email marketing@linkslite.com with your media kit and rates (so we can route it properly).
Still have questions?
Email support@linkslite.com — we’re happy to help.